Can medication be delivered to a locker?

No, medication is delivered to a home or another approved address, for safety and compliance reasons.

Some medications can’t be delivered to:

• Unattended pickup points
• Parcel lockers
• Collection lockers

Why are there restrictions?

Certain medications require:

• Secure delivery
• Temperature control
• A signature on delivery
• Identity verification

This is especially important for:

• Controlled drugs
• Refrigerated medications
• Signed-for deliveries

Alternative delivery options

If you’re not able to receive your delivery at home, you may be able to use:

• A work address
• A trusted family member’s address
• Another approved delivery address