What happens after you send us a prescription?
What happens after you send us a prescription
Once we receive your prescription, our pharmacy team carefully reviews it to make sure it’s suitable and that we can source the medication for your patient. If there’s any issue, we’ll contact you straight away.
Clinical check and patient contact
After our clinical check, we’ll contact your patient by email and SMS with a link to our secure checkout page.
From there, your patient can:
- View the medication listed on their prescription
- Enter their delivery address
- Choose their preferred delivery method
Payment process
If your patient is paying directly, they’ll be able to securely enter their card details online. If your clinic is being invoiced instead, no payment details will be needed from your patient.
This process is designed to be safe, efficient, and straightforward for both you and your patients.
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